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Frequently Asked Questions

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Q. What do I do if I need care outside of normal business hours?
A. For a true medical emergency, please dial 9-1-1. For a non-emergency medical issue that cannot wait until normal business hours, please call (407) 646-7070 and press 3.

Q. If I am sick, do I need an appointment or can I walk in?
A. Patients are seen by appointment only, but same-day appointments are available. Urgent appointments will be scheduled based on the type and severity of the problem. If you have a true medical emergency, call 911.

Q. What health insurance plans do you accept?
A. We accept most health insurance plans. Please call our office to inquire about a specific plan.

Q. Where are you located?
A. Please see our Contact Us page.

Q. Do you do blood work at your office?
A. If blood work is recommended, you will be given a prescription to get it done at an outside center. The results will come back to our office for your physician to review.

Q. How will I be notified of test results?
A. Patients are typically notified of test results by mail or a phone call.

Q. How do I get my prescription refilled?
A. Please have your pharmacy fax a refill request to our office at (407) 646-7383.  Allow 24 to 48 hours for a response.